Por qué no me deja hacer la cancelación de mi plan

Question

Llevo semanas intentando cancelar mi plan sin embargo no me deja

AkanshaAshra · Accepted Answer

​Hi @practical_vibrancy8718 Thank you for reaching out to the community. After checking your account, we can see that you've already connected with our support team, and a case has been created underADB-47455692-P3S4 We hope the issue has been resolved. If you're still facing any problems or have any other questions, please let us know. We're happy to help. Thank you for being part of the community, and we look forward to hearing from you if you need anything else.^Akansha

justlearnskills · Answer

​@practical_vibrancy8718did you receive an email stating that you have canceled your subscription?A refund depends on when you cancel and the type of subscription you purchased. For most plans, you get a full refund if you cancel within 14 days of your initial purchase. Learn more aboutrefund eligibility when you cancel your plan.Your best bet is to place a comment in the ‘Account, Payment, & Plan’ forum. Here is a detail FAQs on refunds:

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