Answered
Por qué no soy elegible para la prueba gratuita de 7 días?
Cuando intento acceder a la prueba gratuita de 7 días e introduzco los datos de la tarjeta, me dice que no soy elegible. Cuál es el problema?
AkanshaAshraCorrect answer
Community Manager
October 16, 2026
Thank you for reaching out to the Community. We understand your concern about not being able to access the 7-day free trial.
After checking your account, we can see that it has been flagged due to suspected fraudulent activity, which is preventing you from proceeding with the trial. You should have received a communication from Adobe regarding this account status.
For further clarification and assistance, please contact Adobe Support here:
Adobe Support
We hope this helps clarify the situation and that you’re able to get the assistance you need.
Regards,
Akansha
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