Portfolio Pages disappeared - after changing adobe ID

This will get a bit confusing now, but I still hope, someone with the adobe team still understands and could help.

I used to have an ID under <Removed by Moderator>. Corporate decided to make new mail adresses <Removed by Moderator>. instead of changing the ID-email linked to the original license, they removed my cloud license from <Removed by Moderator>, created a new account under <Removed by Moderator> and added a license there.
result from this: no access to old files, that were stored with the account on <Removed by Moderator>, but adobe portfolio still was available on the personal account under <Removed by Moderator>at 

now, i eventually managed to get a license onto my adress<Removed by Moderator>.at again. result: access to files possible again! so far, so good.

problem now: when i changed the ID adress of that account to <Removed by Moderator>(as it should have happened right in the beginning) i did not see my pages on https://portfolio.adobe.com/, i tried to change the ID adress back to<Removed by Moderator>, but still the pages are gone.

is there any chance to restore those two pages, that were originally created under <Removed by Moderator>or are they lost forever?

many thanks - hope someone can help!!