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December 10, 2019
Question

Possible to Merge Creative Cloud Accounts

  • December 10, 2019
  • 1 reply
  • 257 views

Does anyone know if it is possible to merge two separate Creative Cloud accounts into one account, but without giving up the number of seats/installs?

 

 

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1 reply

John T Smith
Community Expert
Community Expert
December 10, 2019

An individual account is for one person, with active install on 2 computers

Cloud License allows 2 activations at a time http://www.adobe.com/legal/licenses-terms.html

So I don't believe it is possible to merge 'person A' and 'person B' into one 'person A' account

 

If you have two TEAM accounts, you need to ask support

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html