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Ivete+Coutinho
Participant
June 8, 2026
Answered

Preciso cancelar minha conta no Adobe Acrobat Pro, mas não estou conseguindo. Qual é o problema?

  • June 8, 2026
  • 1 reply
  • 10 views

Preciso cancelar minha conta no Adobe Acrobat Pro, mas não estou conseguindo. Qual é o problema?

Fiz tudo o que indicaram: fui até o plano, cliquei em gerenciar plano, mas não abre a próxima janela para fazer o cancelamento. Por favor, fazer o cancelamento, pois não uso mais.

 

 

    Correct answer Jeff_A_Wright

    Thank you for posting to this public discussion forum, Ivete.


    I am sorry for any problems you are encountering managing your commitment, and that you did not find more value in our services.


    Please click https://adobe.ly/3Q44TLE to speak with a member of our team who can assist with your cancellation request. Your payment method was not accepted, which is why you were unable to complete the steps listed at https://adobe.ly/3RUbkRX.


    I don't see any records of any previous attempts to reach us, so please use a different device, Ivete, if you are unable to contact anyone or are redirected to this public discussion forum.


    Please update this discussion thread if you have any additional questions. ^JW

    1 reply

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    June 8, 2026

    Thank you for posting to this public discussion forum, Ivete.


    I am sorry for any problems you are encountering managing your commitment, and that you did not find more value in our services.


    Please click https://adobe.ly/3Q44TLE to speak with a member of our team who can assist with your cancellation request. Your payment method was not accepted, which is why you were unable to complete the steps listed at https://adobe.ly/3RUbkRX.


    I don't see any records of any previous attempts to reach us, so please use a different device, Ivete, if you are unable to contact anyone or are redirected to this public discussion forum.


    Please update this discussion thread if you have any additional questions. ^JW