Skip to main content
J
Joolsey1973
Inspiring
May 26, 2026
Question

Predatory billing practices

  • May 26, 2026
  • 1 reply
  • 6 views

Anybody notice Adobe upgrading their account to Adobe Pro without telling them? Charging you extra for it as well? A shady email possibly 

Why is there, no way to turn of auto-rebill? 

I don't use half the junk they think I should be using. 

Adobe = Predatory billing.

 

Why do I feel I don’t trust Adobe anymore? 

    1 reply

    kanikas28368183
    Community Manager
    kanikas28368183Community Manager
    Community Manager
    May 26, 2026

    HI Joolsey1973,


    We hear you, and we understand how frustrating unexpected price changes can be.

    We’d like to share that this update wasn’t hidden. Emails were sent to all users in advance to inform them about the Adobe price increase. It’s possible the message was missed or filtered, but the communication was shared proactively.

    For full details, you can refer to this link: https://adobe.ly/3Q35cpV

    If you have questions or need more clarity, please feel free to let us know. We’re here to help and are happy to share more information.


    Thanks
    ^KS

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices