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Participant
March 6, 2022
Question

Premier Pro Cancelation and money refund

  • March 6, 2022
  • 1 reply
  • 204 views

Hello! I forgot to cancel Premier Pro Subscription. I beg you to give my money back. 

This topic has been closed for replies.

1 reply

Community Expert
March 6, 2022

Hello @Иван234586177z71,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
So depending upon when you cancel you might be given a refund or charged a cancellation fee. If you are being charged a cancellation fee, try contacting support and see if they can help waive it off for you.

To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan