Premier Pro subscription issue.

Forum|Forum|4 months ago
September 26, 2025
1 reply
230 views

I purchased a Premier Pro subscription. However, when I install the app, I receive a "Subscription status verification error." I've followed all the instructions, but unfortunately, I receive the same error every time. I need your urgent help.

Error or problem

kglad

Community Expert

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

S

Shivangi_Gupta

Community Manager

Hi yuksel_tedavi,

We appreciate you reaching out. Could you try the steps listed here? https://adobe.ly/3VBTuSo

Let us know if it helps.

^Shivangi

Y

yuksel_tedaviAuthor

Participating Frequently

I've tried all of these instructions and I keep getting the same error.

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