Skip to main content
N
Niklas22677830l9qc
Participant
January 16, 2022
Answered

Premium Dosent work iPhone 12 Pro

  • January 16, 2022
  • 2 replies
  • 233 views

I have 1 year premium Abo and when i Open adobe i have no premium and when i buy premium again it Open and sees that i have an premium Abo and it Came an error 

    This topic has been closed for replies.
    Correct answer Nancy OShea

    I assume you mean either Adobe Acrobat Pro DC for desktop and iPad or Acrobat Premium just for iPad. 

    https://www.adobe.com/acrobat/complete-pdf-solution.html

     

    Log-in to your Adobe Account below to find out what you've purchased from Adobe.

    https://account.adobe.com/plans

     

    If you need technical support with an Adobe product, contact Adobe directly via the online chat system.


    CONTACT ADOBE SUPPORT:
    ================
    Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

     

     

     

     

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    January 18, 2022

    I assume you mean either Adobe Acrobat Pro DC for desktop and iPad or Acrobat Premium just for iPad. 

    https://www.adobe.com/acrobat/complete-pdf-solution.html

     

    Log-in to your Adobe Account below to find out what you've purchased from Adobe.

    https://account.adobe.com/plans

     

    If you need technical support with an Adobe product, contact Adobe directly via the online chat system.


    CONTACT ADOBE SUPPORT:
    ================
    Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

     

     

     

     

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    January 17, 2022

    According to what I read in another message, all iphone/ipad programs must come from the Apple store

    N
    Niklas22677830l9qcAuthor
    Participant
    January 17, 2022
    I downloaded it on the AppStore
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    January 17, 2022

    You need to contact the Apple Store.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices