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Participant
February 21, 2025
Question

Premium fituare

  • February 21, 2025
  • 1 reply
  • 88 views

Dear Team,

 

I hope this message finds you well. 

 

I recently paid 1700 rupees for access to your premium version, but unfortunately, I am unable to access it after completing my payment. 

 

Could you please check this issue and resolve it at your earliest convenience? 

 

Thank you for your assistance.

 

Best regards,

Abhijit koley 

1 reply

kglad
Community Expert
Community Expert
February 21, 2025

did you purchase via an app store?  if so, contact that app store.

Jeffrey_A_Wright
Community Manager
Community Manager
February 21, 2025

Abhijit, I am very sorry, but I don't see any active memberships or subscriptions under the account you used to post to this public discussion forum. Please follow the suggestion offered by Kglad and work with your App store provider to resolve any problems purchasing a membership from them. ^JW