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A
alpi_1112
Participant
August 23, 2022
Answered

Prepaid statt monatlicher Abbuchung möglich?

  • August 23, 2022
  • 3 replies
  • 554 views

Hallo zusammen,

ich habe seit Mai 2019 das Foto-Abo (20 GB) mit monatlicher Zahlung via PayPal.

Nun habe ich gehört, dass es bei Amazon eine Prepaid Jahreslizenz zum Preis von 92,67 statt 141,90 gibt.
<Removed by Moderator>

Meine Frage wäre nun: kann ich dieses Angebot in Anspruch nehmen? Wenn ja, wie? Und wie geht es dann nach dem Jahr weiter?

Danke vorab für eure Infos!

This topic has been closed for replies.
Correct answer Manan Joshi

Hi @alpi_1112,

Generally these offers are for new users not exisiting ones and secondly the price increases from the second year onwards. I see one listing on Amazon but the price mentioned is 119.88 USD and not 92.67. However, if you look at the listing it says two things. Look at the right side under "Get Started" button. It says that after the 1st year prices may change. And in the questions section(lower down on the page), it says existing customers must first complete their subscription.

To get confirmed information please connect to support. 
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

3 replies

A
Alex_Mack
Known Participant
October 11, 2023

Hallo alpi_1112,

 

ich habe die selbe situation soeben erfolgreich gelöst und mein aktuelles monatliches Foto-Abo mit einer Prepaid Jahreslizenz zum Preis von 79€ bei Amz. bezahlt. 

Dafür habe ich vom Telefonsupport diesen Link erhalten https://helpx.adobe.com/de/download-install/kb/redemption-code-help.html 

unter "wie kannst du deinen Code einlösen" klicke auf den Link Creative cloud. 

Dort gibst du den Code ein, den du von Amz erhältst. 

Ich habe dann die Mitteilung erhalten, dass die nächste Abbuchung am 11.10.2024 erfolgen wird. 

aber Achtung, bei aktivierung ist die Lizenz sofort gültig, wenn dein Abrechnungstag bisher z.B. der 10. Tag des Monats ist, solltest du bis zum 08 oder 9. des Monats warten, sonst bezahlst du für die Tage doppelt. also nicht im schlechtesten Fall am 11. Tag den Code einlösen

Hoffe das hilft dir weiter

 

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 24, 2022

you probably cannot.  the amazon offer is probably for first time subscribers, only.

M
Community Expert
Manan JoshiCommunity ExpertCorrect answer
Community Expert
August 24, 2022

Hi @alpi_1112,

Generally these offers are for new users not exisiting ones and secondly the price increases from the second year onwards. I see one listing on Amazon but the price mentioned is 119.88 USD and not 92.67. However, if you look at the listing it says two things. Look at the right side under "Get Started" button. It says that after the 1st year prices may change. And in the questions section(lower down on the page), it says existing customers must first complete their subscription.

To get confirmed information please connect to support. 
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
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