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Participant
August 26, 2025
Resuelto

Previously bought student plan, then redeemed 12 month subscription key

  • August 26, 2025
  • 1 respuesta
  • 148 visualizaciones

Hello! A week ago, I bought the student plan for Creative cloud that I have to pay $29.99 per month for. Yesterday, I got a key for a 12-month student subscription for Creative Cloud. I forgot to cancel the original plan and I redeemed the key for my account. Would I still have to pay $29.99 per month or would I not have to since I redeemed the 12-month student subscription key.

Mejor respuesta de Peru Bob

It would be best to contact Adobe Customer Support about that.

What does your account show?

https://account.adobe.com/

1 respuesta

Peru Bob
Community Expert
Peru BobCommunity ExpertRespuesta
Community Expert
August 26, 2025

It would be best to contact Adobe Customer Support about that.

What does your account show?

https://account.adobe.com/

Participant
August 26, 2025

I was actually able to look at my account and it showed that I don't have to pay since I put the key in. Thank you for your help!

kglad
Community Expert
Community Expert
August 26, 2025

@aidan_3853 

 

is everything working?