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Participant
August 26, 2025
Answered

Previously bought student plan, then redeemed 12 month subscription key

  • August 26, 2025
  • 1 reply
  • 165 views

Hello! A week ago, I bought the student plan for Creative cloud that I have to pay $29.99 per month for. Yesterday, I got a key for a 12-month student subscription for Creative Cloud. I forgot to cancel the original plan and I redeemed the key for my account. Would I still have to pay $29.99 per month or would I not have to since I redeemed the 12-month student subscription key.

Correct answer Peru Bob

It would be best to contact Adobe Customer Support about that.

What does your account show?

https://account.adobe.com/

1 reply

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
August 26, 2025

It would be best to contact Adobe Customer Support about that.

What does your account show?

https://account.adobe.com/

Participant
August 26, 2025

I was actually able to look at my account and it showed that I don't have to pay since I put the key in. Thank you for your help!

kglad
Community Expert
Community Expert
August 26, 2025

@aidan_3853 

 

is everything working?