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Participant
January 29, 2025
Answered

primary email

  • January 29, 2025
  • 2 replies
  • 346 views

My primary email is my old school email. I want to change it to my real email. Every time I look up how, it says hit the change button next to the email. I can't find it. All the other things have a change or add button but not the primary email. How do I fix it?

    2 replies

    kglad
    Community Expert
    Community Expert
    January 29, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    January 29, 2025
    Participant
    January 31, 2025

    That doesn't help. The problem is that the "change" button isn't even there, so I can't change it like that.

    kglad
    Community Expert
    Community Expert
    January 31, 2025

    @Nina28428003jey0 

     

    do you have a school, teams or enterprise subscription?