Pro-Features not working

@knowledgeable_friends9733, I am sorry, but I don't see an active subscription for Adobe Express under the account you used to post to this public discussion forum. I can confirm that your request to cancel the subscription was processed at the beginning of the year.

If you are actively paying for access to the premium features of Adobe Express, @knowledgeable_friends9733, then please make sure to log in under the account you used to make the purchase. Please see https://helpx.adobe.com/manage-account/using/change-or-reset-password.html for information on how to request a password reset to gain access to the account.

Still not working properly. My trial will end in one week. Any idea? Anyone?😅

Thanks for your reply!

I do have a subscription ends at the beginning of may:

Hey @11301431_friends9733—Kai, Welcome to our Adobe Express Community!

We checked your account and found that there isn't an active Adobe Express subscription. This is why you can't use the premium features in Adobe Express.

Let us know if this helps!

Best,

Amitej