Probeabo

Forum|Forum|3 years ago
June 16, 2023
3 replies
236 views

Habe das Probeabo rechtzeitig gekündigt, trotzdem wurde es mir in Rechnung gestellt, das Geld wurde vom Konto abgebucht

How to

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F

frank_0221

Participant

Hallo

Ging mir gerade genauso

Wie hat sich die Sache gelöst?

denn ich erreiche niemanden der mir weiterhilft

Gruß Frank

kglad

Community Expert

@frank_0221

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.