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jonas_9649
Participant
November 10, 2025
Question

Problem: Ich kann mein Abo nicht verwalten

Hallo,

 

ich kann mein Abo nicht kündigen, da seit mehreren Tagen dort angegeben ist, dass mein Abo in Kürze verwaltet werden kann.

 

Wie löst sich das Problem?

 

 

 

4 replies

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
November 10, 2025

Jonas, thanks for evaluating our services. I am sorry you did not find more value in our offerings. The method of payment you used to compensate us was not accepted. Please see https://adobe.ly/4oGnlpO for details on how to correct the account.

 

Once the account is in good standing, you can then complete the self-cancel process listed at https://adobe.ly/4qM3s1L. ^JW

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jonas_9649Author
Participant
November 10, 2025
It doesn't say that there is a problem with the method of payment, also
that instruction you've linked me doesn't work for me.
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Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
November 10, 2025

Thanks for the update. Please use a different web browser or device since the current device or browser appears to be blocked from interacting with our online forms, Jonas. ^JW

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