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Participant
January 23, 2021
Question

problem log out old account

  • January 23, 2021
  • 1 reply
  • 143 views

good morning ,i have an old account on creative cloud but don't be able to eliminate this for access with another and new acconut.

the old mail is the account of ols school and the new in of my new school.

i've  disinstaled all creative cloun and re intalled but at the first access in automacally connect to the old accont.

please help me.

p.s. escuseme for my bad english

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1 reply

kglad
Community Expert
Community Expert
January 23, 2021

sign out and then back in to your cc desktop application using your new adobe id, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html