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Participant
April 26, 2025
Question

Problem suscription

Hi

 

I have a problem with my suscription.

 

I bought an IA Reader for Adobe but in my process of purchasing I wrote wrongly my email address so they assigned this service to another account.

I would like to unify my accounts in this account and erase this wrongly address

 

How can I do it?

Regards

 

 

3 replies

AnandSri
Legend
April 28, 2025

Hello!

 

I hope you are doing well, and thanks for reaching out.

 

Please see this article to make changes in your Adobe account, or add a new email address: https://adobe.ly/3EIPJWr

 

You can also contact the support team, and they can assist you in changing the Adobe ID (email).

 

Thanks,

Anand Sri.

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Participant
April 28, 2025

Hi

I have an account

<email removed>

I bought a service IA documents. I paid 6,09 euros but I didnt have access.
I realized I gave wrongly my email and Adobe create a New account for my
service

<typo email removed > was wrongly address

Attached you will find my payment justification

I have done 2 payments

26th March
26th April

Regards

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kglad
Community Expert
Community Expert
April 28, 2025

nothing was attached.

 

follow the recommendation to contact support.

 

and don't post personal information here.

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