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Participant
July 30, 2022
Question

Problem till registration

  • July 30, 2022
  • 1 reply
  • 100 views

Hello ,I have a big problem with my account,till registration i put a wrong email and can't log in now ,can you tell me how can I change it ,cus I pay every month but can't  log in ... Thank you ! 

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1 reply

Community Expert
July 30, 2022

Interesting, if you have not been able to log into the wrong account how did you purchase the subscription on it? Anyhow, this is a problem that can only be looked into by the support staff. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan