Zeynep Sude24629806mhz9

Participant

Question

Problem with apps

Forum|Forum|4 years ago
June 8, 2022
1 reply
159 views

I have a yearly plan that I pay for and in my Creative Cloud and now none of my apps are working. It says "Your evaluation has ended. Choose the plan that suits you". I did not have any problem since 3 weeks ago and now they do not work although the monthly price has been deducted from my bank account.

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Community Expert

Community Expert

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html