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Participant
June 2, 2021
Question

Problem with bills

  • June 2, 2021
  • 2 replies
  • 177 views

Hi , I'm Caroline fron Russia. 

I have a problem. 

I want to cancel a plan, but I have bills, but I want to pay this month and other monthes too. I want to cansel sucscription on Adobe Premier Pro

This topic has been closed for replies.

2 replies

Inspiring
June 3, 2021

Hi Caroline,

 

Thank you for posting your query here.

 

As I understand that you wish to Cancel your Premiere Pro Subscription, please follow the steps that will help you Cancel the Subscription : https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

 

In case you face any issues while Cancelling the plan, please contact Adobe Cancellation Team by clicking on : https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html

Hope this helps. 

 

Thank you.

 

John T Smith
Community Expert
Community Expert
June 2, 2021

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730