Problem with cancel trail subscription

Hello,

I need help cancelling my Adobe InDesign free trial.

I started a 7-day free trial of Adobe InDesign on 3 July 2026, and the trial was subsequently extended for another 7 days.

The InDesign plan is visible in the Creative Cloud desktop application, but it does not appear correctly in the “Plans” section of my Adobe account. Therefore, I cannot access the “Manage Plan” or “Cancel Plan” options.

I have also tried using the Adobe “Contact Us” page, but it keeps redirecting me to the same page. No chat window appears, even after trying different browsers and disabling browser extensions.

I am requesting assistance from an Adobe employee to cancel the InDesign free trial before it automatically converts into a paid subscription.

Please confirm that the trial has been cancelled and that no payment will be charged. I can provide my Adobe account email address and order number through a secure private support channel.

Thank you.