Problema de acessos à antiga conta Adobe

Forum|Forum|1 year ago
October 3, 2024
4 replies
246 views

Fiz uma assinatura na Adobe Photoshop lightroom. Desconta todos os meses automaticamente do meu cartão de crédito R$7,99. Porém perdi acesso a minha conta e não consigo mais acessar o aplicativo é nem a minha conta Adobe pra cancelar. Preciso do número de contato da central do Adobe pra eles me ajudarem?

Feature request

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gupta shivangi

Legend

Hi there,

We appreciate you contacting in. I need more information about the issue you are getting. I do not see any active subscription associated with this account. Perhaps you have forgotten the email address you used to register your account. Could you check and let me know?

I'm here to help.

Thanks,

Shivangi

Kanikas

Legend

Hi there,

Kindly help us understand more. Are you getting a trial error message?

^KS

kglad

Community Expert

what do you mean by "you lost a access to your account"?

eg, where are trying to log in and what exactly do you see?

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs ">

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