Problema para sincronizar en nube

Forum|Forum|3 years ago
April 4, 2023
2 replies
312 views

Ahora compre la suscripcion mensual de 19.99 con mi plan de estudiante y a la hora de instalar Illustrator me aparece un mensaje en la pantalla de inicio donde me dice que la prueba gratis a terminado y luego me dice que no se puede sincronizar en la nube. ya reinicie mi computadora y el problema persiste.

Sync and storage

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kglad

Community Expert

@Abigail292447182m9m

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

Met1

Legend

I can't read any of the screenshots, but have you tried logging out of CC, restarting your computer, then logging in again with the Creative Cloud app first?

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