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Paula248757997o73
Participant
June 15, 2022
Question

Problemas al cancelar la suscripción en Adobe

  • June 15, 2022
  • 3 replies
  • 186 views

Hola, me cogí a finales de mayo la prueba gratuita de 1 semana de Adobe y llevo intentando cancelarla desde hace más de una semana pero no me deja. Si podéis ayudarme con este problema. Muchas gracias.

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3 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
June 15, 2022

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
June 15, 2022

Moved to Account, Payment, & Plan Discussions

Acrobate du PDF, InDesigner et Photoshopographe
try67
Community Expert
try67Community Expert
Community Expert
June 15, 2022

What do you mean by "it will not let me"? What have you tried, and what was the result?

Basically, you can do it here: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

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