Problemas para pagar la suscripción

Question

He intentando pagar con 3 tarjetas distintas la suscripción y todas dan error.

Por mas que lo intento nada, además al intentar ponerme en contacto por Chat no hay opción y no puedo consultar con un asistente.

se puede añadir otro metodo de pago aca para que se acepte el cobro? Gracias.

kglad · Answer

contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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