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Participating Frequently
September 2, 2023
Question

Problème avec Adobe

  • September 2, 2023
  • 2 replies
  • 182 views

Bonjour, je possède la formule : Tout Creative Cloud 100 Go

 

ce matin je veux mettre à jour mes application et dans mon Creative Cloud Dekstop et sur mon compte, on me dit que la version d'essai de Premiere Pro et celle de Lightroom Classic est terminé, pareil pour iD ...

 

Que se passe t'il svp ?

Cordialement

 

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
September 2, 2023

for others, 

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

below are solutions some users reported:

 

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

 

if that fails, change the install location

 

==================================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



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PhotocreaAuthor
Participating Frequently
September 2, 2023

Problème résolu, j'ai fais une recherche de mise à jour sur les Creative Cloud Desktop et tout est rentré dans l'ordre.