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Known Participant
October 28, 2025
Question

Problème Connexion Photoshop

  • October 28, 2025
  • 1 reply
  • 59 views

Bonjour

Depuis quelque temps, à chaque fois que je veux utiliser Photoshop (dernière version), je dois "m'identifier" : adresse mail, code fourni par Adobe puis mot de passe

J'ai un abonnement annuel à Photoshop et Lightroom (formule "Photographe")

 

Est-ce normal ?

 

Je suis dans une zone à faible couverture Internet - Que se passerait-il si je n'avais pas de connexion ?

 

Est-il possible de corriger cette situation ?

 

Merci

1 reply

kglad
Community Expert
Community Expert
October 28, 2025

that's not expected. something ion your computer is affecting your local credentials.  typically, this is caused by security (eg, av) software.

Jeffrey_A_Wright
Community Manager
Community Manager
October 28, 2025

Cherisy, thanks for posting. Kglad is correct, you should not automatically be signed out or need to sign back in; this is not a normal experience. How long has this been occurring?

 

Please see https://adobe.ly/430D0Y5 for additional suggestions on how to correct this behavior. ^JW