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Participant
June 1, 2023
Answered

problème de compte

  • June 1, 2023
  • 1 reply
  • 167 views

Bonjour, j ai un problème lié à mon compte. Je veux utiliser la dernière version de photoshop mais ils me disent ue je dois avoir plus de 18ans pour l'utiliser alors que j ai 25ans. si quelqu'un peut m'aider à résoudre ce problème s'il vous plait .

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Correct answer kglad

1 - Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
2 - Log into Behance with your Adobe ID and enter your Date of Birth.
3 - If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

 

<moved from enterprise & teams>

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
June 1, 2023

1 - Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
2 - Log into Behance with your Adobe ID and enter your Date of Birth.
3 - If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

 

<moved from enterprise & teams>