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A
ADMINCDM
Participant
November 4, 2019
Question

Problème de mise à jour de moyen de paiement

  • November 4, 2019
  • 1 reply
  • 478 views

Bonjour,

Impossible depuis 2 semaines de mettre à jour le moyen de paiement, il ne trouve pas la fenetre, une boucle d'attente apparait.

 

Egalement impossible d'avoir le support par tchat et par téléphone malgré de nombreuses relances.

 

Cdt

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 4, 2019

try a different browser.

A
ADMINCDMAuthor
Participant
November 4, 2019

Bonjour,

 

Nous avons essayé avec différents navigateurs (Chrome, Firefox, IE) et sur mobiles, le problème est identique.

 

Cdt

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 4, 2019

you'll then need to contact adobe support.  i know you've  previously tried but these are user-to-user forums and most of us can't help you with payment problems.

 

if someone with an adobe badge replies, they may be able to help but you can't depend on that occurring

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