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michela_7222
Participant
October 20, 2025
Question

problemi di pagameno

  • October 20, 2025
  • 2 replies
  • 35 views

Ho bisogno di assistenza per il pagamento del mio abbonamento che scade tra due giorni! Tutte i tentativi portano ad una transazione per zero euro! Grazie!

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 20, 2025

    try using a mobile phone's updated non-opera browser with wifi disabled to pay.

     

    if that fails, wait a few hours and retry.  there are problems on adobe's end that may be affecting your service, https://status.adobe.com/

    S
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    October 20, 2025

    Hi @michela_7222,

    We appreciate you reaching out. Did you try cancelling your plan following this article? https://adobe.ly/43n43gh

    Let us know.


    ^SG

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