Problems accessing fonts for a student subscription while classmates have access

Forum|Forum|4 years ago
April 26, 2021
3 replies
184 views

Hi,

For some time now I have had the problem that I cannot activate certain fonts. I thought it was my subscription, but for a school assignment everyone could activate a certain font and I couldn't. I also notice that I still keep receiving emails about my trial period coming to an end, but I have been paying annually for my subscription since 2016. I have already tried to solve this problem myself and I see things online that you can do. But nothing solves my problem. I have no idea what to do anymore ...

Account management

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John T Smith

Community Expert

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

OR

This is a public forum, you need the link to Adobe support, not other users
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J

Jade98A4Author

Participant

Hi,

For some time now I have had the problem that I cannot activate certain fonts. I thought it was my subscription, but for a school assignment everyone could activate a certain font and I couldn't. I also notice that I still keep receiving emails about my trial period coming to an end, but I have been paying annually for my subscription since 2016. I have already tried to solve this problem myself and I see things online that you can do. But nothing solves my problem. I have no idea what to do anymore ...

J

Jade98A4Author

Participant

Hi,

For some time now I have had the problem that I cannot activate certain fonts. I thought it was my subscription, but for a school assignment everyone could activate a certain font and I couldn't. I also notice that I still keep receiving emails about my trial period coming to an end, but I have been paying annually for my subscription since 2016. I have already tried to solve this problem myself and I see things online that you can do. But nothing solves my problem. I have no idea what to do anymore ...

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