Проблемы с оплатой

Forum|Forum|2 years ago
January 30, 2024
2 replies
244 views

Здравствуйте, я не могу внести изменения в платежные данные, просто не работает кнопка. Как связаться с командой для решения данного вопроса? Спасибо

This topic has been closed for replies.

Jeffrey_A_Wright

Legend

I am sorry, Оксана; you can reach our support team at https://adobe.ly/49bxker. If the window fails to auto-open, then try using a different network. You will need to work directly with our support team if you can't update the payment method yourself, Оксана. ^JW

kglad

Community Expert

and type "agent" in the chat field to bypass the bot.

p.s. in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

Jeffrey_A_Wright

Legend

Thanks for your question. Please use a different device to complete the steps listed in https://adobe.ly/3SeIYyi to update the payment method. The current device may be blocked from contacting us or updating the needed information.

^JW

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Оксана351422011iypAuthor

Participant

Спасибо Джеф, к сожалению не работает и на другом устройстве. Подскажите пожалуйста что еще я могу сделать? У меня срочный вопрос, не могу работать

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