Problen verifying subscription plan

Question

Hi
I get a error message vhen starting my Photoshop.
Displaying a message that my subcription plan can not be verifyed.
I checked my accont and it seems ok:
Running Mac OS 10.14.6 and Adobe Photoshop-version: 22.2.0.
I have tryed to resolv the problem by reinstalling PS and checked all tips on Adobe web.
The problem presist.
Any suggestions?
 
[Mod: Moved to the Creative Cloud Services forum]

Peru Bob · Accepted Answer

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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