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Participant
June 12, 2024
Question

Prompt telling me to change password keeps appearing

  • June 12, 2024
  • 3 replies
  • 1368 views

I keep getting this prompt that tells me to change my password, but when I click on the Continue button absolutey nothing happens.

Any solutions?

This topic has been closed for replies.

3 replies

gupta shivangi
Legend
June 13, 2024

Hi @Ditte37996950bqfm 

This looks strange! Have you tested it by signing out and signing back in to the Creative Cloud desktop application?

Also, you can give it a try by changing your password for security reasons and then try if you still get the prompt? Here is an article for reference: https://helpx.adobe.com/manage-account/using/change-or-reset-password.html

Let us know if you have any questions.

Regards,

Shivangi

Abambo
Community Expert
Community Expert
June 12, 2024

In what application? If you are operating with the browser, clear cache and cookies.

ABAMBO | Hard- and Software Engineer | Photographer
kglad
Community Expert
Community Expert
June 12, 2024

what is prompting the password?