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Participant
July 1, 2025
Question

Protonmail

  • July 1, 2025
  • 2 replies
  • 250 views

Hello everyone, I have such a problem. I created an Adobe account and then I have to confirm my email, but I do not receive a letter from Adobe. But the first greeting letter came, I do not know what to do, the e-mail is protonmail.com. Does anyone know what to do?

2 replies

kglad
Community Expert
Community Expert
July 10, 2025

check your spam folder 

davescm
Community Expert
Community Expert
July 10, 2025

I am not an Adobe employee, but I have never received an email from Adobe from anywhere other than xxxxxx@adobe.com
I would treat that email as suspicious and also check the exact location you signed up with.

 

Hi , I've moved your post from the Substance Designer forum to the Account, Payment and Plan forum where you are more likely to get help with your issue.

Dave