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Participant
April 23, 2021
Question

PS. I want to cancel the regular payment.

  • April 23, 2021
  • 2 replies
  • 204 views

Hi. I want to cancel my monthly payment.
I tried to cancel, but I can't because of the penalty.
I'm in a hurry, so help me. plz

This topic has been closed for replies.

2 replies

Chuck Uebele
Community Expert
Community Expert
April 23, 2021

Moved to Account, Payment & Plan forum, from the Photoshop forum.

jane-e
Community Expert
Community Expert
April 23, 2021

Hi @린5DB6 

If you signed up for an annual plan, paid monthly, then there is a fee if you cancel before the year is up. We cannot help with billing here, as we are users just like you. Contact Adobe Customer Care:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

 

~ Jane