Festive_Palette8458

Participant

Answered

PS Premium subscription

Forum|Forum|1 year ago
April 10, 2025
2 replies
197 views

Hi, I have a PS Express premium subscription on my iPhone which hasn't expired. However, recently when I tried to use the premium features it's said that I needed to pay (again) for a premium subscription ! very frustrating and no point in renewing if the is what's going to happen.
any advice ?

Thanks

Michael

Phone

Correct answer John T Smith

>on my iPhone

If you purchased from Apple, not Adobe, you must deal with Apple

Community Expert

Correct answer

Community Expert

>on my iPhone

If you purchased from Apple, not Adobe, you must deal with Apple

Community Expert

Community Expert

did you purchase from adobe.com or an app store?

Festive_Palette8458Author

Participant

Hi, I purchased through the app itself.

Community Expert

Community Expert

then you used the app store. contact apple play, https://support.apple.com/en-mide/118428