purchasing in russia

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Hello! Can i purchase a product in Russian Federation?

Account management

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Peru BobCorrect answer

Community Expert

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

John T Smith

Community Expert

May not be possible due to US Government sanctions

https://blog.adobe.com/en/publish/2022/03/04/adobe-stops-all-new-sales-in-russia

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Valentin Grischenko

Participant

Hello John T Smith, but what is it <link removed-kglad>???
It is looks like avoidance of sanctions! Ups

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kglad

Community Expert

purchase only from adobe.com or authorized resellers, http://adobedealreg.force.com/PartnerSearch?lang=en

(if you are able)

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Peru Bob

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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Peru Bob

Correct answer

Community Expert

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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