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marcelor70323900
Participant
August 2, 2018
Answered

Quero cancelar minha assinatura

  • August 2, 2018
  • 12 replies
  • 6422 views

Estou tentando por dias cancelar minha assinatura sem sucesso.. é inacreditável como para cancelarmos um serviço encontramos tantas dificuldades.. já tentei de tudo e não aparece opção de cancelamento.. QUERO CANCELAR HJ PQ NAO USO MAIS.. ESSE É UM DIREITO MEU.. SE NAO CANCELAREM VOU ACIONAR JUDICIALMENTE A EMPRESA

    Correct answer AxelMatt

    Take a look here:

    How to cancel your Adobe Creative Cloud plan or membership

    If the above doesn't work, you will need to contact Chat

    Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    http://helpx.adobe.com/x-productkb/global/service-ccm.html

    12 replies

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    B
    biancasousa
    Participant
    April 20, 2020

    It's a lie Adobe tell us that we can cancel in the web site. This option is not available. It's necessary to contact the support that never attends you.

      A
      Community Expert
      AxelMattCommunity ExpertCorrect answer
      Community Expert
      August 2, 2018

      Take a look here:

      How to cancel your Adobe Creative Cloud plan or membership

      If the above doesn't work, you will need to contact Chat

      Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

      Be sure to remain signed in with your Adobe ID before accessing the link below

      Creative Cloud support (all Creative Cloud customer service issues)

      http://helpx.adobe.com/x-productkb/global/service-ccm.html

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      August 2, 2018

      Just to be complete: chat is 24/24 7/7. Phone support is during office hours only.

      ABAMBO | Hard- and Software Engineer | Photographer
      R
      rosit28291213
      Participant
      August 6, 2018

      Quero cancelar   a  assinatura  gratuita que fiz  por um mês. Nunca mais quero contato com essa empresa  que não dialoga com clientes.

      Nem de graça quero e por favor cancele  meus dados do cartão de crédito,  vou escrever para Reclame  aqui, falar mal nas  redes sociais  se  não tiver  uma resposta no meu EMAIL de cancelamento.

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