Apareceu que era teste grátis, eu apertei e automáticamente foi debitado do meu crédito, eu apenas quis testar, gostaria que fosse reembolsado, pos n posso mexer no saldo do crédito!!!Usei pra trestar e não gostei.

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__Andrielle9411

Question

QUERO MEU REEMBOLSO

Forum|Forum|5 months ago
January 21, 2026
1 reply
26 views

Apareceu que era teste grátis, eu apertei e automáticamente foi debitado do meu crédito, eu apenas quis testar, gostaria que fosse reembolsado, pos n posso mexer no saldo do crédito!!!
Usei pra trestar e não gostei.

Billing

Peru Bob

Community Expert

See here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Jeffrey_A_Wright

Legend

Andrielle, I am sorry you did not find more value from our services. I can confirm that you did cancel your commitment two days ago. Any refunds issued will take up to 14 days. Please see https://adobe.ly/4r90NPi for more information on the cancellation and refund process. ^JW

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