Quero meu reembolso

Did you cancel properly?

See here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If you have trouble canceling, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You can also contact Adobe by X (was Twitter):
https://twitter.com/AdobeCare

If a refund is due, they are done automatically (but processed manually) in a ten business days frame time (that's at least two full weeks, if there are no holidays).

What refund? 

When were you promised a refund by Adobe?

10 business days is the usual wait. Business days are Monday - Friday.

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from download and install">

check your account, https://account.adobe.com