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Participant
May 8, 2021
Question

Question about Purchases

  • May 8, 2021
  • 1 reply
  • 148 views

So I was on the free trial for lightroom, at the end of which would charge me for the full 1 year plan.

It went through today, but I decided to pay for the Photography plan on PC. Is there any way I can get a refund for my mobile plan because it happened today and I just subscribed to the PC versions?

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1 reply

kglad
Community Expert
Community Expert
May 10, 2021

start here, https://helpx.adobe.com/manage-account/using/change-plan.html

 

if that fails to help you do what you want, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human