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Jesus5FB6
Participant
December 21, 2020
Question

Quiero cancelar

  • December 21, 2020
  • 1 reply
  • 160 views

Quiero cancelar la suscripción hace meses y no me deja de ninguna manera. Tampoco aparezco como suscrita y me lo siguen cobrando, la verdad necesito urgente que se de de baja la suscripción ya! 
súper complicada y engorrosa la forma de cancelar la suscripción 

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1 reply

Community Expert
Manan JoshiCommunity Expert
Community Expert
December 21, 2020

Hello @Jesus5FB6,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
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