Skip to main content
Participant
Oct 27, 2026 5:37 PM UTC
Answered

Quiero cancelar el Plan, no me permite, me esta intentado cobrar en automatico, no quiero renovar la subscripcion, solo quiero cancelarlo porque ya no lo voy a necesitar

Tienen algun telefono donde pueda marcar ? 

    Jeff_A_Wright
    Jeff_A_WrightCorrect answer
    Community Manager
    Oct 27, 2026 5:58 PM UTC

    Thank you for reaching out, Practical Style.


    I understand your concern about being unable to cancel a plan you no longer need, especially while you’re seeing additional payment attempts.


    I checked the account associated with your Community profile and can confirm that your Adobe Acrobat Pro plan is currently past due.


    Please contact us directly so we can review the account and assist you with the appropriate next steps:

    https://adobe.ly/48j9Cyo


    Please update this public discussion thread if you have any additional questions. Practical_Style. ^JW

    1 reply

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    Oct 27, 2026 5:58 PM UTC

    Thank you for reaching out, Practical Style.


    I understand your concern about being unable to cancel a plan you no longer need, especially while you’re seeing additional payment attempts.


    I checked the account associated with your Community profile and can confirm that your Adobe Acrobat Pro plan is currently past due.


    Please contact us directly so we can review the account and assist you with the appropriate next steps:

    https://adobe.ly/48j9Cyo


    Please update this public discussion thread if you have any additional questions. Practical_Style. ^JW

    Translate