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Maria+Rodriguez+C
Participant
June 17, 2026
Answered

Quiero cancelar suscripción y obtener reembolso

Deseo cancelar mi suscripción porque yo intente cancelarla antes de finalizar la prueba gratuita de una semana y se me cobro automáticamente a la tarjeta y no me parece justo

 

    Jeff_A_Wright
    Jeff_A_WrightCorrect answer
    Community Manager
    June 17, 2026

    Thanks for posting, Maria.


    I am sorry that you did not find more value in our services, and for any confusion you have encountered in managing your new commitment to Adobe.


    Please see https://adobe.ly/4vjpDyo for information on how to cancel both of your new subscriptions. Refunds are issued automatically and arrive within 14 days.


    For more information on the cancellation and refund process, see https://adobe.ly/4vQamET.


    Please update this public discussion thread if you have any additional questions, Maria. ^JW

    4 replies

    Peru Bob
    Community Expert
    Community Expert
    June 17, 2026

    ​@Maria+Rodriguez+C 

    If you properly canceled, you will receive a refund within 14 days.

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    kglad
    Community Expert
    Community Expert
    June 17, 2026

    read ​@Jeff_A_Wright ‘s reply.

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    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    June 17, 2026

    Thanks for posting, Maria.


    I am sorry that you did not find more value in our services, and for any confusion you have encountered in managing your new commitment to Adobe.


    Please see https://adobe.ly/4vjpDyo for information on how to cancel both of your new subscriptions. Refunds are issued automatically and arrive within 14 days.


    For more information on the cancellation and refund process, see https://adobe.ly/4vQamET.


    Please update this public discussion thread if you have any additional questions, Maria. ^JW

    Translate
    Maria+Rodriguez+C
    Participant
    June 17, 2026

    Hola,quiero cancelar la suscripción y obtener un reembolso porque se pago automáticamente y me parece injusto

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