Quit my premiere pro plan

Hi @Ulrikabh,

Thank you for being a valued Adobe Premiere Pro user for the past three years. We truly appreciate your creativity and dedication.

We're sorry to hear that you're considering ending your subscription. If there's anything we can do to improve your experience or if you have any feedback you'd like to share, we'd love to hear it.

You can always cancel the subscription following the steps listed in this article: https://adobe.ly/4k2O7q4

Since you have made the annual prepaid payment 2 days ago, you'll need to speak with our support team to check if there is any provision of refunding the money in this case.

Please feel free to start a conversation here: https://adobe.ly/43uLd7m

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

Moved question to Account.............forum.