Re: Abo kündigen

Forum|Forum|5 months ago
August 7, 2025
1 reply
117 views

Hallo,

ich möchte mein Abo kündigen

kglad

Community Expert

@Flo_Rin0600

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

Jeffrey_A_Wright

Community Manager

Michael, thank you for posting your question about canceling a subscription. In addition to Kglad's response, please make sure to log in under the account you used to purchase access to our services. There are no subscriptions or transactions under the account you used to post to this public discussion forum. Please see https://adobe.ly/4mIdVsr for information on how to request a password reset if you need to regain access to the account that contains your purchase. ^JW

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