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Participant
November 30, 2023
Answered

Re: Adobe Cancellation Mis-selling

  • November 30, 2023
  • 2 replies
  • 142 views
  • Please refund my money 
    This topic has been closed for replies.
    Correct answer Peru Bob

    See here:
    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
    and here:
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    If you have trouble canceling, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You can also contact Adobe by X (Twitter):
    https://twitter.com/AdobeCare

    2 replies

    Abambo
    Community Expert
    Community Expert
    November 30, 2023

    If you cancel during the first 14 days of your plan, you will be refunded.

    ABAMBO | Hard- and Software Engineer | Photographer
    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    November 30, 2023

    See here:
    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
    and here:
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    If you have trouble canceling, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You can also contact Adobe by X (Twitter):
    https://twitter.com/AdobeCare