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Participant
January 7, 2023
Question

Re: Adobe says that I have no plan, and yet I'm still being charged for a plan and I can't cancel it

has this been fixed ?

 

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    5 replies

    kglad
    Community Expert
    Community Expert
    January 7, 2023

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    kglad
    Community Expert
    Community Expert
    January 7, 2023

    @Micaiah27840744uf72 

     

    has what been fixed?

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    Participant
    January 7, 2023

    Being charged but not seeing your plans I'm going through this right now 

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    kglad
    Community Expert
    Community Expert
    January 7, 2023

    @Micaiah27840744uf72 

     

    did you start a trial subscription?

    did you start a paid subscription?

    if yes to either, did you check your account (https://account.adobe.com)?

     

    if you checked your account using the same adobe id used to start your trial/subscription what does it show?

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